FAQ's

Connect is deployed on the Customer’s O365 environment.
The Proceso module is deployed on either the Customer’s Azure environment or available as a service. The pricing has 3 components.
1. Annual Subscription – The annual subscription is a fixed amount per user. We offer different rates based on the size of the user base.
2. Onboarding – A one-time onboarding fee is charged to set you up. 3. Support – A support plan needs to be purchased for getting access to product update, support and for deployments on the Customer’s tenant.
Pricing is provided on request. Contact us on https://proceso.in/contact-us/.
Connect works on iOS and Android phones, tablets, and desktops and laptops.
You can try Connect for free for 2 weeks. Thereafter you need to purchase a subscription.
We provide access to a free version that you can try for 4 weeks. You can get access to the trial using Connect (microsoft.com) or Request a demo using Schedule a Demo – Connect for Microsoft Teams (proceso.in) or Contact us on https://proceso.in/contact-us/.
You just need a browser and an internet connection. The trial runs within Microsoft Teams and you can access it on the browser without the need to set up anything on your PC
If the trial period ends before you choose a plan, your account will be deactivated. But your data will remain intact, though inaccessible, until you purchase a plan.
All modules of Connect require Microsoft Teams to operate. Microsoft Teams may be installed on the device, or it can be used on a browser. Learn more about Microsoft Teams plans here.
Yes, you can sign up for any one module or for multiple modules. The 4 modules are:
1. Proceso – This is hosted on the Microsoft Azure cloud
2. Document Hub – This is hosted on O365
3. Knowledge Hub – This is hosted on O365
4. Social hub – This is hosted on O365
Here are the Microsoft M365/O365 licensing requirements for each module.

Module Admin/ Owners Viewers/Assignees/Approvers Analytics
Proceso M365 F1 / Office F3 M365 F1 / Office F3 E5/Power BI Pro
Documents Hub E1 M365 F1 / Office F3 E5/Power BI Pro
Knowledge Hub E1 M365 F1 / Office F3 E5/Power BI Pro
Social Hub E1 M365 F1 / Office F3 E5/Power BI Pro
Compare All Microsoft 365 Plans | Microsoft
Connect is deployed on the Customer’s O365 environment and the subscription is charged as an annual recurring fee.
We offer the ability to build custom features and integrate with your line of business applications. This is charged separately.
The pricing has 2 components 1- Annual Subscription – The annual subscription is a fixed amount per user. We offer different rates based on the size of the user base. 2- Onboarding – A one-time onboarding fee is charged to set you up 3- Support – A support plan needs to be purchased for getting access to product update, support and for deployments on the Customer’s tenant Pricing is provided on request. Contact us on https://proceso.in/contact-us/.
Proceso works on iOS and Android phones, tablets, and desktops and laptops.
You can try Proceso for free for 2 weeks as a shared service. Thereafter you need to purchase a subscription.
We provide access to a free version that you can try for 4 weeks. You can get access to the trial using Connect (microsoft.com) or Request a demo using (Schedule a Demo) or Contact us on https://proceso.in/contact-us/.
You just need a browser and an internet connection. The trial runs within Microsoft Teams and you can access it on the browser without the need to set up anything on your PC
If the trial period ends before you choose a plan, your account will be deactivated. But your data will remain intact, though inaccessible, until you purchase a plan.
Proceso require Microsoft Teams to operate. Microsoft Teams may be installed on the device, or it can be used on a browser. Here are the Microsoft M365/O365 licensing requirements.
Module Admin/ Owners Viewers/Assignees/Approvers Analytics
Proceso M365 F1 / Office F3 M365 F1 / Office F3 E5/Power BI Pro
Compare All Microsoft 365 Plans | Microsoft
Yes, Proceso is available as a service on the cloud, on an annual subscription
We offer an annual subscription model, which is provided in two ways: 1- Option 1 – Proceso is offered as a service on a cloud. Just sign up and start using. 2- Option 2 – Proceso can be deployed on the Customer’s environment
We offer the ability to build custom reports and to integrate with your line of business applications. This is charged separately. Other customizations are taken as suggestions and if relevant added to the Product roadmap.

What is the pricing?

The pricing has 2 components
1- Annual Subscription - The annual subscription is a fixed amount per user. We offer different rates based on the size of the user base.
2- Onboarding - A one-time onboarding fee is charged to set you up
3- Support – A support plan needs to be purchased for getting access to product update, support and for deployments on the Customer’s tenant
Pricing is provided on request. Contact us on https://proceso.in/contact-us/.


What devices can Proceso be used on?

Proceso works on iOS and Android phones, tablets, and desktops and laptops.


Is Proceso free or do I need to pay to use it?

You can try Proceso for free for 2 weeks as a shared service. Thereafter you need to purchase a subscription.


Where can I access the free version?

We provide access to a free version that you can try for 4 weeks.
You can get access to the trial using Connect (microsoft.com) or Request a demo using (Schedule a Demo) or Contact us on https://proceso.in/contact-us/.


Are there any prerequisites that I need on my PC to use the trial?

You just need a browser and an internet connection. The trial runs within Microsoft Teams and you can access it on the browser without the need to set up anything on your PC


What happens when the trial period ends?

If the trial period ends before you choose a plan, your account will be deactivated. But your data will remain intact, though inaccessible, until you purchase a plan.


Do I need to purchase any other licenses to use Proceso?

Proceso require Microsoft Teams to operate. Microsoft Teams may be installed on the device, or it can be used on a browser. Here are the Microsoft M365/O365 licensing requirements.

Module Admin/ Owners Viewers/Assignees/Approvers Analytics
Proceso M365 F1 / Office F3 M365 F1 / Office F3 E5/Power BI Pro

Compare All Microsoft 365 Plans | Microsoft


Is it possible to deploy Proceso on my Azure tenant?

Yes.


Can I also just sign up and use Proceso as a service without needing any cloud infrastructure in my organization?

Yes, Proceso is available as a service on the cloud, on an annual subscription


How does the annual subscription work?

We offer an annual subscription model, which is provided in two ways:
1- Option 1 - Proceso is offered as a service on a cloud. Just sign up and start using.
2- Option 2 - Proceso can be deployed on the Customer’s environment


Can it be customized?

We offer the ability to build custom reports and to integrate with your line of business applications. This is charged separately.
Other customizations are taken as suggestions and if relevant added to the Product roadmap.


Is PROCESO available in other languages besides English?

Yes

What is the price?

Connect is deployed on the Customer’s O365 environment. The Proceso module is deployed on either the Customer’s Azure environment or available as a service. The pricing has 3 components. 1. Annual Subscription – The annual subscription is a fixed amount per user. We offer different rates based on the size of the user base. 2. Onboarding – A one-time onboarding fee is charged to set you up. 3. Support – A support plan needs to be purchased for getting access to product update, support and for deployments on the Customer’s tenant. Pricing is provided on request. Contact us on https://proceso.in/contact-us/.

What devices can Connect be used on?

Connect works on iOS and Android phones, tablets, and desktops and laptops.

Is Connect free or do I need to pay to use it?

You can try Connect for free for 2 weeks. Thereafter you need to purchase a subscription.

Where can I access the free version?

We provide access to a free version that you can try for 4 weeks. You can get access to the trial using Connect (microsoft.com) or Request a demo using Schedule a Demo – Connect for Microsoft Teams (proceso.in) or Contact us on https://proceso.in/contact-us/.

Are there any prerequisites that I need on my PC to use the trial?

You just need a browser and an internet connection. The trial runs within Microsoft Teams and you can access it on the browser without the need to set up anything on your PC

What happens when the trial period ends?

If the trial period ends before you choose a plan, your account will be deactivated. But your data will remain intact, though inaccessible, until you purchase a plan.

Do I need to purchase any other licenses to use Connect?

All modules of Connect require Microsoft Teams to operate. Microsoft Teams may be installed on the device, or it can be used on a browser. Learn more about Microsoft Teams plans here.

Connect has 4 modules. Can I sign up for just one module?

Yes, you can sign up for any one module or for multiple modules. The 4 modules are: 1. Proceso – This is hosted on the Microsoft Azure cloud 2. Document Hub – This is hosted on O365 3. Knowledge Hub – This is hosted on O365 4. Social hub – This is hosted on O365

Which License of Microsoft Teams is required?

Here are the Microsoft M365/O365 licensing requirements for each module.
Module Admin/ Owners Viewers/Assignees/Approvers Analytics
Proceso M365 F1 / Office F3 M365 F1 / Office F3 E5/Power BI Pro
Documents Hub E1 M365 F1 / Office F3 E5/Power BI Pro
Knowledge Hub E1 M365 F1 / Office F3 E5/Power BI Pro
Social Hub E1 M365 F1 / Office F3 E5/Power BI Pro
Compare All Microsoft 365 Plans | Microsoft

Is it possible to deploy Connect on my cloud environment?

Yes.

How does the annual subscription work?

Connect is deployed on the Customer’s O365 environment and the subscription is charged as an annual recurring fee.

Can it be customized?

We offer the ability to build custom features and integrate with your line of business applications. This is charged separately.

Is CONNECT available in other languages besides English?

Yes.
Connect is deployed on the Customer’s O365 environment.
The Proceso module is deployed on either the Customer’s Azure environment or available as a service. The pricing has 3 components.
1. Annual Subscription – The annual subscription is a fixed amount per user. We offer different rates based on the size of the user base.
2. Onboarding – A one-time onboarding fee is charged to set you up. 3. Support – A support plan needs to be purchased for getting access to product update, support and for deployments on the Customer’s tenant.
Pricing is provided on request. Contact us on https://proceso.in/contact-us/.
Connect works on iOS and Android phones, tablets, and desktops and laptops.
You can try Connect for free for 2 weeks. Thereafter you need to purchase a subscription.
We provide access to a free version that you can try for 4 weeks. You can get access to the trial using Connect (microsoft.com) or Request a demo using Schedule a Demo – Connect for Microsoft Teams (proceso.in) or Contact us on https://proceso.in/contact-us/.
You just need a browser and an internet connection. The trial runs within Microsoft Teams and you can access it on the browser without the need to set up anything on your PC
If the trial period ends before you choose a plan, your account will be deactivated. But your data will remain intact, though inaccessible, until you purchase a plan.
All modules of Connect require Microsoft Teams to operate. Microsoft Teams may be installed on the device, or it can be used on a browser. Learn more about Microsoft Teams plans here.
Yes, you can sign up for any one module or for multiple modules. The 4 modules are: 1. Proceso – This is hosted on the Microsoft Azure cloud 2. Document Hub – This is hosted on O365 3. Knowledge Hub – This is hosted on O365 4. Social hub – This is hosted on O365
Here are the Microsoft M365/O365 licensing requirements for each module.
Module Admin/ Owners Viewers/Assignees/Approvers Analytics
Proceso M365 F1 / Office F3 M365 F1 / Office F3 E5/Power BI Pro
Documents Hub E1 M365 F1 / Office F3 E5/Power BI Pro
Knowledge Hub E1 M365 F1 / Office F3 E5/Power BI Pro
Social Hub E1 M365 F1 / Office F3 E5/Power BI Pro
Compare All Microsoft 365 Plans | Microsoft
Connect is deployed on the Customer’s O365 environment and the subscription is charged as an annual recurring fee.
We offer the ability to build custom features and integrate with your line of business applications. This is charged separately.
The pricing has 2 components
1- Annual Subscription – The annual subscription is a fixed amount per user. We offer different rates based on the size of the user base.
2- Onboarding – A one-time onboarding fee is charged to set you up
3- Support – A support plan needs to be purchased for getting access to product update, support and for deployments on the Customer’s tenant
Pricing is provided on request. Contact us on https://proceso.in/contact-us/.
Proceso works on iOS and Android phones, tablets, and desktops and laptops.
You can try Proceso for free for 2 weeks as a shared service. Thereafter you need to purchase a subscription.
We provide access to a free version that you can try for 4 weeks. You can get access to the trial using Connect (microsoft.com) or Request a demo using (Schedule a Demo) or Contact us on https://proceso.in/contact-us/.
You just need a browser and an internet connection. The trial runs within Microsoft Teams and you can access it on the browser without the need to set up anything on your PC
If the trial period ends before you choose a plan, your account will be deactivated. But your data will remain intact, though inaccessible, until you purchase a plan.
Proceso require Microsoft Teams to operate. Microsoft Teams may be installed on the device, or it can be used on a browser.
Here are the Microsoft M365/O365 licensing requirements.

Module Admin/ Owners Viewers/Assignees/Approvers Analytics
Proceso M365 F1 / Office F3 M365 F1 / Office F3 E5/Power BI Pro
Compare All Microsoft 365 Plans | Microsoft
Yes, Proceso is available as a service on the cloud, on an annual subscription
We offer an annual subscription model, which is provided in two ways:
1- Option 1 – Proceso is offered as a service on a cloud. Just sign up and start using.
2- Option 2 – Proceso can be deployed on the Customer’s environment
We offer the ability to build custom reports and to integrate with your line of business applications. This is charged separately.
Other customizations are taken as suggestions and if relevant added to the Product roadmap.

What is the price?

Connect is deployed on the Customer’s O365 environment.
The Proceso module is deployed on either the Customer’s Azure environment or available as a service.
The pricing has 3 components.

1. Annual Subscription - The annual subscription is a fixed amount per user. We offer different rates based on the size of the user base.
2. Onboarding - A one-time onboarding fee is charged to set you up.
3. Support – A support plan needs to be purchased for getting access to product update, support and for deployments on the Customer’s tenant.

Pricing is provided on request. Contact us on https://proceso.in/contact-us/.


What devices can Connect be used on?

Connect works on iOS and Android phones, tablets, and desktops and laptops.


Is Connect free or do I need to pay to use it?

You can try Connect for free for 2 weeks. Thereafter you need to purchase a subscription.


Where can I access the free version?

We provide access to a free version that you can try for 4 weeks. You can get access to the trial using Connect (microsoft.com) or Request a demo using Schedule a Demo - Connect for Microsoft Teams (proceso.in) or Contact us on https://proceso.in/contact-us/.


Are there any prerequisites that I need on my PC to use the trial?

You just need a browser and an internet connection. The trial runs within Microsoft Teams and you can access it on the browser without the need to set up anything on your PC


What happens when the trial period ends?

If the trial period ends before you choose a plan, your account will be deactivated. But your data will remain intact, though inaccessible, until you purchase a plan.


Do I need to purchase any other licenses to use Connect?

All modules of Connect require Microsoft Teams to operate. Microsoft Teams may be installed on the device, or it can be used on a browser. Learn more about Microsoft Teams plans here.


Connect has 4 modules. Can I sign up for just one module?

Yes, you can sign up for any one module or for multiple modules. The 4 modules are:
1. Proceso – This is hosted on the Microsoft Azure cloud
2. Document Hub – This is hosted on O365
3. Knowledge Hub - This is hosted on O365
4. Social hub - This is hosted on O365


Which License of Microsoft Teams is required?

Here are the Microsoft M365/O365 licensing requirements for each module.

Module Admin/ Owners Viewers/Assignees/Approvers Analytics
Proceso M365 F1 /
Office F3
M365 F1 /
Office F3
E5/Power BI Pro
Documents Hub E1 M365 F1 / Office F3 E5/Power BI Pro
Knowledge Hub E1 M365 F1 / Office F3 E5/Power BI Pro
Social Hub E1 M365 F1 / Office F3 E5/Power BI Pro

Compare All Microsoft 365 Plans | Microsoft


Is it possible to deploy Connect on my cloud environment?

Yes.


How does the annual subscription work?

Connect is deployed on the Customer’s O365 environment and the subscription is charged as an annual recurring fee.


Can it be customized?

We offer the ability to build custom features and integrate with your line of business applications. This is charged separately.


Is CONNECT available in other languages besides English?

Yes.


The pricing has 2 components
1- Annual Subscription – The annual subscription is a fixed amount per user. We offer different rates based on the size of the user base.
2- Onboarding – A one-time onboarding fee is charged to set you up
3- Support – A support plan needs to be purchased for getting access to product update, support and for deployments on the Customer’s tenant
Pricing is provided on request. Contact us on https://proceso.in/contact-us/.

Time Compliance

SOPs completed on time without the need for follow ups and escalations.

Location Compliance

Workers complete their tasks on location whether a factory or a healthcare centre or a retail store.

Identity Compliance

SOP completed by the user to whom it is assigned.

Device Compliance

Evidence collected and recorded on an authorised device.