How to improve collaboration for a hybrid workforce?

The hybrid workforce is here to stay. In 2020, the COVID-19 pandemic caused a sudden shift to remote work. Though some business leaders assumed the shift would be temporary, positive discoveries about the productivity and efficiency of remote workers have been impossible to ignore. That is why, today, we are on the brink of a disruption equally as significant: the shift to hybrid work – a blended model where some employees return to the workplace while others continue to work from home.

Satya Nadella, CEO Microsoft says “Over the past year, no area has undergone more rapid transformation than the way we work. Employee expectations are changing, and we will need to define productivity much more broadly — inclusive of collaboration, learning, and wellbeing to drive career advancement for every worker, including frontline and knowledge workers, as well as for new graduates and those who are in the workforce today. All this needs to be done with flexibility in when, where, and how people work”.

Hybrid work promises companies and their employees all the benefits of flexible remote working, with the bonus of regular face-to-face interactions and in-office productivity. However, there are challenges to consider too. Here are some ideas which can improve hybrid collaboration:

  • Create and Maintain Clarity

    It is always important to offer clarity and information whenever possible. Gartner research shows that an employee’s understanding of decisions made by an organization about change is crucial to their continued engagement. Your hybrid staff should always remain in the loop. For that you can use intranet, collaboration hub, virtual conferences or meets.

  • Unified Collaboration Platform

    For employees to collaborate in any environment, they should have equal access to platforms and tools, regardless of where they are. Hybrid work culture offers a unified environment where business leaders can support employees with access to the same process tools, contact hubs, and other valuable technology. 

  • Keeping Employees Up-to-date

    Provide your employees with regular updates and insights into what’s happening in your business and set expectations on how you expect them to behave, and which values you consider important. This will make them feel like a valued stakeholder of the organization.

  • Recognition

    It’s easy to remember to give a pat on the back to people you see in the office. However, in a hybrid work environment, this could easily lead to an imbalance between the recognition given to different team members. With that in mind, it’s important to set up a recognition system that supports both groups equally. Effective recognition motivates the person in question while simultaneously reminding other employees of the behavior they need to emulate. Fortunately, there are various tools like “Connect” that can integrate with services like Microsoft Teams to support digital recognition today. 

  • Rewards

    Employees can earn points through completion of tasks, which they can eventually trade in for prizes when they reach a certain level of accomplishment. You can also keep a close eye on who’s driving the best outcomes for your company with wallboards and tracking tools.

  • Competitive Environment

    Analytics will show you which of your staff members you should be thanking for their work. You can even create digital displays where your staff can check on their performance compared to their peers, allowing for an extra level of gamification and casual competition.

  • Support & Feedback

    As companies progress into a new hybrid working age, it’s more important than ever for every employee to feel like a valued member stakeholder in their organization. Team members need to know that they can share their concerns with their employers and make an impact on how the environment they work in. Having a system in place where your employees can send anonymous or signed feedback is a useful tool in this regard. However, you should also be holding team meetings specifically for the purpose of finding ways to improve. Take notes, record the meeting if you must, and respond to the feedback that your staff give. We’re in a tricky period of growth right now, but the hybrid workforce could be an amazing thing if teams have a way to build it together.

Summary- The transformation to a hybrid workplace provides myriad opportunities to address both old and new challenges with key collaboration technologies. These technologies can provide reliable solutions for both home-based and in-office workers while also creating hybrid workplaces. The key to make this hybrid work culture work is collaboration of employees, and to achieve that, it is essential to find the right technologies, solutions, and providers. This technology must be highly reliable and easy to manage remotely, as IT teams will likely also be working from home.

C3IT is introducing “Connect” which is an all-in-one platform that makes hybrid work culture easy, reliable, manageable and engaging for whole organization.
Reach out to C3IT on to implement “Connect”. 

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