Proceso

Industry Solutions

Net Promoter Score Surveys

Enhance Customer Loyalty

Banking Healthcare Hospitality QSR Retail Finance Marketing Operation and support

Customer Satisfaction Surveys

Measure and improve Customer satisfaction. Compare with past results

Banking Healthcare Hospitality QSR Retail Finance Marketing Operation and support

Opening and Closing Checklists

Ensure readiness, security and hygiene of the property for a good Customer Experience

Banking QSR Retail Finance Operation and support

New Product Surveys

Launch surveys to assess market for new product ideas and get timely insights from Customers.

Banking Manufacturing Retail Finance Marketing Operation and support

Store Maintenance Checklist

Gather information about repair and maintenance needs to ensure the property is Customer ready.

Healthcare Hospitality QSR Retail Facility Mgmt

Site Safety Inspection Audit

Ensure a safe experience for Employees

Manufacturing Pharma Facility Mgmt HR

Product Knowledge Assessments

Assess employees to keep them abreast of product launches and offers thereby increasing sales for key product segments

Banking QSR Retail Finance Marketing Operation and support

Floor Way Safety Inspection

Ensure a safe experience for Employees and Customers

Banking Healthcare Hospitality Manufacturing Pharma QSR Retail Facility Mgmt Finance Operation and support

Fall prevention checklists

Ensure a safe experience for senior citizens, kids and specially abled people

Banking Healthcare Hospitality QSR Retail Facility Mgmt Finance Operation and support

Store Manager Checklist

Integrated task management, follow-ups, reminders and escalations help in building accountability within the store staff

Retail Facility Mgmt Operation and support

Weekly Global Count Checklist

Checklist for inventory counts by Store and Product

Healthcare Hospitality QSR Retail Merchandising

Repair and Maintenance Audit

Ensure proactive maintenance and timely repair of tools and increase visibility of the state of the property. Operation managers can provide ratings for the audit conducted at the store in order to ensure that the property is Customer ready

Banking Healthcare Hospitality Manufacturing Pharma QSR Retail Facility Mgmt Finance Operation and support

Product Knowledge Assessments

Keep employees abreast of value added services and new investment products helping them make the most of each Customer engagement opportunity

Banking Finance Marketing Operation and support

Duty Manager Checklist

Ensuring standardisation of all operational activities

Banking Healthcare Hospitality QSR Retail Finance Operation and support

New Store Opening Checklist

Have a timely and well planned new store opening, checks on employees being at their assigned brands to attend Customers, all new banners and decorations and offers are in place, property is in a good state and VM aspects are taken care of

Retail Merchandising Operation and support

Geo-fencing location Audits

Conduct audits with Geo-fencing enabled to ensure authenticity of evidence

Banking Healthcare Hospitality Manufacturing Pharma QSR Retail Finance Operation and support

SOP Audit

Ensure smooth functioning of the location according to all SOPs

Banking Hospitality Manufacturing Pharma QSR Retail Facility Mgmt Finance Operation and support

Store/Restaurant Visit Report

Area Managers can conduct audits and review previous visit data helping close open issues.

QSR Retail Facility Mgmt Operation and support

Food Safety Audit

Safeguard health and safety of the employees and consumers and ensure that the food is upto the standards.

Healthcare Manufacturing Retail Facility Mgmt HR

Daily Attendance Tracker

Eliminate employee dissatisfaction related to discrepancies in login timings and location compliance

Finance HR Operation and support

Branch Marketing Audit

Improve brand visibility by performing checks on whether all banners, branding and offers are in place and whether employees are aware of new offers

Banking QSR Retail Finance Marketing Operation and support

Cash Van Audits

Real time visibility based on photo evidence with geo tagging and more

Banking Finance Operation and support

Employee Satisfaction Survey

HR Survey to get insights of employees experiences and thoughts on workculture

Banking Healthcare Hospitality Manufacturing Pharma QSR Retail Finance HR Operation and support

Joining Form

Replacing traditional pen paper process of filling details of new joinee

Finance HR Operation and support

Visual Merchandising Standards

Drive consistency in product displays, branding, floor layouts and overall experience driving higher footfall and increasing Customer engagement

Retail Merchandising

Exit Form

A form to be filled by employee at the time of exit from organization

Finance HR Operation and support

Lost & Found

Increase Customer satisfaction by proactively informing them about articles found in the store or by having immediate information to respond to queries about Lost articles

Hospitality QSR Marketing