No Code Process
Improve Customer Experience And Compliance At Your Stores, Hotels, Hospitals And Offices ….With Our NoCode Process Automation Platform.
A Do-It-Yourself No Code Process Automation Platform to build and roll out SOPs and ensure timely compliance across your work locations, business units, departments, brands, branches, users and more..
Business Process Owners design their forms with multi level review stages. These are then assigned and publish to Microsoft Teams.
The Proceso BOT ensures everyone is notified, reminded and kept informed about pending and overdue tasks.
Real time insights ensure you are always on Time and compliant
Regulatory & SOP Compliance
Multi-faceted Compliance with Proceso
With Front line workers on location and supervisors working remotely, compliance can be a real challenge. Proceso has you covered on all key aspects - When was the job done? Where was it done? Who did it? and on which Device?
- Was the Floor supervisor actually at the store while filling in the Store closing checklist?
- Was the image of the safe/vault room in the bank uploaded from a secure device?
- Who actually filled in the fire safety audit form?
- Was the Hospital Lab opening Checklist filled in before 6:30 am?
Time Compliance
SOPs completed on time without the need for follow ups and escalations.
Location Compliance
Workers complete their tasks on location whether a factory or a healthcare centre or a retail store.
Identity Compliance
SOP completed by the user to whom it is assigned.
Device Compliance
Evidence collected and recorded on an authorised device.
Regulatory & SOP Compliance
Multi-faceted Compliance with Proceso
With Front line workers on location and supervisors working remotely, compliance can be a real challenge. Proceso has you covered on all key aspects - When was the job done? Where was it done? Who did it? and on which Device?
- Was the Floor supervisor actually at the store while filling in the Store closing checklist?
- Was the image of the safe/vault room in the bank uploaded from a secure device?
- Who actually filled in the fire safety audit form?
- Was the Hospital Lab opening Checklist filled in before 6:30 am?
Time Compliance
SOPs completed on time without the need for follow ups and escalations.
Location Compliance
Workers complete their tasks on location whether a factory or a healthcare centre or a retail store.
Identity Compliance
SOP completed by the user to whom it is assigned.
Device Compliance
Evidence collected and recorded on an authorised device.
CUSTOMER DELIGHT THROUGH SOP COMPLIANCE
A solution for enhanced and
consistent Customer Experience
An average employee performs a wide range of tasks that directly or indirectly impact Customer experience and satisfaction. Most of these tasks are time bound, repetitive and need evidence for audits. Proceso offers a mobile-first app on Microsoft Teams that ensures timely task roll out and completion within Teams.
My Dashboard
Task Notification
Task Completion
Complete Task
Teams as a Hub for all your Work
Assign, Notify, Complete, Review, Remind and Escalate, all in Microsoft Teams
Collaborate around a task, learn and request for support
1000s of employees can receive Audit, Checklist, Surveys and Data collection tasks and reminders in Teams, removing reliance on email and phone calls and ensuring timely completion of tasks and regulatory compliances. Escalations and reminders within Teams channels and collaboration with team members helps with clarifications. Assessments for SOP trainings linked to the Knowledge Hub help manage trainings and evaluations.
EMPOWER THE FRONTLINE
Value proposition
Bring down the time and cost for automating operational processes and increase operational efficiencies with an easy to learn and adopt collaborative solution.
Cost Savings
Lowers the cost of SOP compliance with a no code automation platform that also reduces the cost of follow ups, escalations and delays, saving management bandwidth.
TIME SAVINGS
Improves efficiency as it connects all roles for a store or a hospital in a channel where high visibility notifications, reminders and escalations ensure awareness and timely action.
IMPROVES TEAMWORK
Promotes collaboration and improves employee experience by providing a unified interface for completing daily tasks and collaborating with team members.
EASY TO USE
A mobile first app in Microsoft Teams, simple, intuitive and easy to use. Built for the frontline, it is compatible with all phones, tablets and PCs.
Get started with Proceso
Give Your Organization A Strong Digital Foundation.
