Lost & Found
Increase Customer satisfaction by proactively informing them about articles found in the store or by having immediate information to respond to queries about Lost articles
Solutions Term: Marketing
Branch Marketing Audit
Improve brand visibility by performing checks on whether all banners, branding and offers are in place and whether employees are aware of new offers
Net Promoter Score Surveys
Enhance Customer Loyalty
Customer Satisfaction Surveys
Measure and improve Customer satisfaction. Compare with past results
New Product Surveys
Launch surveys to assess market for new product ideas and get timely insights from Customers.
Product Knowledge Assessments
Assess employees to keep them abreast of product launches and offers thereby increasing sales for key product segments
Product Knowledge Assessments
Keep employees abreast of value added services and new investment products helping them make the most of each Customer engagement opportunity